Hard Drive Firmware Issues

Symptoms

  • The hard drive repeatedly clicks, bangs, thrashes or makes strange noises.
  • The hard drive is not "seen" by the computer when connected. It does not show up in "System Devices" in Windows or "System Profiler" on a Mac.
  • The hard drive shows an incorrect or strange designation in "System Devices" in Windows or "System Profiler" on a Mac.

Common Issues

  • The hard drive has firmware and optimization settings written to it at the factory. This is like a program on the hard drive that actually tells the hard drive how to work.
  • The firmware or settings can be corrupted or contain bugs.
  • Some hard drive models may be more prone to this type of error than others.