Hard Drive Enclosure

Symptoms

  • The hard drive does not power up therefore it will not make any "spinning noise."
  • The hard drive is not "seen" by the computer when connected. It does not show up in "System Devices" in Windows or "System Profiler" on a Mac.
  • The actual hard drive device is "seen" by the computer but the files are not accessible. This is less common.

Common Issues

  • Typically manufactures like LaCie, Acomdata, Rocstor, etc., will use drives from many manufactures.
  • Seagate, Western Digital and Maxtor use their own Drives.
  • The Hard Drive should be removed from the enclosure for proper diagnosis. However, there may be warranty implications if the seals on the enclosure are broken.
  • The hard drive can be tested directly once removed from the enclosure.
  • If the enclosure is bad you can connect the hard drive directly to the computer and copy the data to another location.